Terms of service
Seller Information:
EASY SOLUTION CLOTHING SP. Z O.O.
Gorczenica 18A, 87-300 Brodnica, Poland
KRS: 0001245220
NIP: 8741818353
REGON: 544907150
Email: easysltncontact@gmail.com
Phone: +48 790 770 746
1. General Provisions
1.1. These Terms and Conditions govern the rules of shopping at the online store operated by EASY SOLUTION CLOTHING SP. Z O.O.
1.2. These Terms and Conditions comply with applicable Polish and European Union consumer protection laws, including the Consumer Rights Act of May 30, 2014.
1.3. By placing an order, the customer accepts these Terms and Conditions.
2. Ordering
2.1. Orders can be placed 24/7 via the online store.
2.2. The sales contract is concluded when the seller sends an order confirmation email.
2.3. The customer is responsible for providing accurate contact and delivery details.
2.4. The customer may cancel the order before it is processed by contacting the seller.
3. Prices and Payment
3.1. Prices are displayed in Polish zloty (PLN) and include VAT.
3.2. Accepted payment methods include Przelewy24, bank transfer, credit/debit cards, and other available online payment options.
3.3. Payment is charged at the time the order is confirmed.
3.4. Shipping costs are calculated and displayed at checkout.
4. Delivery
4.1. Orders are processed within 2–15 business days after payment confirmation, unless otherwise stated on the product page.
4.2. Certain products may be offered as pre-order or made-to-order items. Estimated production and shipping times will be displayed on the relevant product page.
4.3. Delivery is carried out by courier services or parcel locker operators such as InPost.
4.4. Deliveries are available within Poland and selected European Union countries.
4.5. If a product becomes unavailable after an order has been placed, the seller will inform the customer and offer a refund or an alternative product.
5. Right of Withdrawal
5.1. Consumers have the right to withdraw from the contract within 14 days of receiving the goods without providing any reason.
5.2. To exercise the right of withdrawal, the customer must contact the seller using the contact details provided above.
5.3. Detailed information regarding returns and refunds can be found in the Returns & Refunds Policy available on the website.
5.4. Return shipping costs are borne by the customer unless otherwise required by applicable law.
6. Complaints and Consumer Rights
6.1. All products offered by the seller are new and intended to be free from defects.
6.2. Customers are entitled to submit complaints regarding defective products in accordance with applicable consumer protection laws.
6.3. Complaints should be submitted by email together with a description of the issue and, where possible, photographic evidence.
6.4. The seller will respond to complaints within 14 days of receipt.
7. Dispute Resolution
7.1. Any disputes arising from the contract should first be resolved amicably between the parties.
7.2. Nothing in these Terms and Conditions limits any rights granted to consumers under applicable law.
8. Contact Information
EASY SOLUTION CLOTHING SP. Z O.O.
Gorczenica 18A
87-300 Brodnica
Poland
Email: easysltncontact@gmail.com
Phone: +48 790 770 746
9. Final Provisions
9.1. Matters not covered by these Terms and Conditions shall be governed by Polish law and applicable European Union legislation.
9.2. The seller reserves the right to amend these Terms and Conditions for valid legal, operational, or business reasons.
9.3. Updated Terms and Conditions will be published on the website and become effective from the date of publication.